Position Details
About this role
This role involves providing technical support for security vulnerabilities, patching, and deploying updates across Windows and Linux systems, with a focus on incident management and customer satisfaction.
Key Responsibilities
- Patch security vulnerabilities
- Support Windows and Linux systems
- Manage incidents and change requests
- Collaborate with network and application teams
- Provide remote technical support
Technical Overview
Supports Windows Server, Linux, virtual servers, security patching, incident management, and remote troubleshooting using Tanium and other tools.
Ideal Candidate
The ideal candidate is a mid-level system administrator with at least 3 years of experience supporting Windows Server and Linux environments. They should be proficient in patch management, incident response, and remote troubleshooting, with strong customer service skills.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
Lack of experience with Tanium, No experience with Windows Server or Linux, Unwillingness to support remote environments
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