Position Details
About this role
This role involves managing enterprise IT systems, supporting end-user devices, and ensuring security compliance for a healthcare and cloud services provider in a remote, on-site environment.
Key Responsibilities
- Manage Active Directory and Azure AD
- Support Windows, macOS, iOS, Android devices
- Handle helpdesk tickets and user requests
- Automate routine tasks using PowerShell and Bash
- Ensure security compliance and support incident resolution
Technical Overview
The environment includes Azure Active Directory, Microsoft 365, Windows, macOS, iOS, Android, PowerShell, Bash, and enterprise support tools, focusing on system administration and endpoint management.
Ideal Candidate
The ideal candidate is a mid-level system administrator with over 5 years of IT experience, including support for Windows, macOS, iOS, and Android devices. They should have strong skills in Active Directory, Azure AD, Microsoft 365, and automation tools, with a focus on security and customer support.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
Less than 5 years of relevant experience, Lack of experience with Windows and macOS, No support or helpdesk background, Unwillingness to work onsite in U.S. Virgin Islands
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