Position Details
About this role
This role involves managing QA processes for ServiceNow platform development, including testing, defect tracking, and stakeholder coordination in a healthcare IT environment.
Key Responsibilities
- Define QA standards
- Create test plans and scripts
- Coordinate UAT
- Track and resolve defects
- Maintain process documentation
Technical Overview
Focus on ServiceNow platform, QA methodologies, test scripting, UAT, defect management, and platform governance, with experience in healthcare IT systems.
Ideal Candidate
The ideal candidate is a mid-level Systems Analyst with over 3 years of experience working with the ServiceNow platform, especially in QA processes, testing, and defect management. Strong communication skills and the ability to liaise between technical teams and stakeholders are essential.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Certifications
Required
Preferred
Industry & Role
Clearance & Visa
Keywords for Your Resume
Deal Breakers
Lack of ServiceNow experience, No QA or testing background, Inability to coordinate UAT, No experience with defect tracking
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