Position Details

Salary $20 – $32 USD / year

Type Part-Time

Experience entry

Exp. Years Not specified

Education Not specified

Category ERP & CRM Systems

About this role

Layla Martin is hiring a part-time Systems Assistant to provide technical support for systems development and integrations. The role focuses on keeping automations running smoothly, resolving workflow errors quickly, and implementing routine automation and quality assurance.

Key Responsibilities

Investigate and resolve error tickets from business workflows and integrations
Monitor the tech stack including HubSpot, Thinkific, and payment processors
Build and maintain routine automations like marketing opt-in workflows and lead nurturing sequences
Test funnels and ensure low error rates through quality assurance
Assist with SOP development and maintain documentation/data integrity

Technical Overview

You will monitor and troubleshoot a tech stack including HubSpot, Thinkific, and payment processors, manage and test automations (such as marketing opt-in workflows and lead nurturing sequences), and maintain accurate data integrity through documented SOPs.

Ideal Candidate

The ideal candidate is a tech-proficient, problem-solving Systems Assistant who can monitor a marketing/learning tech stack and quickly resolve automation errors. They should have hands-on experience with HubSpot workflows and Zapier error troubleshooting, plus the ability to document SOPs and test funnels to maintain low error rates.

Must-Have Skills

Technical troubleshootingError resolutionSystem monitoringHubSpot workflowsZapier errors resolutionAutomation and workflow managementQuality assurance for funnelsSOP development

Nice-to-Have Skills

Proven experience independently managing HubSpot workflowsResolving Zapier errorsHolding relevant platform certifications

Tools & Platforms

HubSpotZapierThinkific

Required Skills

Technical troubleshootingError resolutionSystem monitoringAutomationsHubSpot workflowsZapier errorsThinkificMarketing opt-in workflowsLead nurturing sequencesQuality assuranceFunnel testingSOP developmentDocumentationData integrity

Hard Skills

Technical troubleshootingError resolutionSystem monitoringTech stack monitoringAutomationsMarketing opt-in workflowsLead nurturing sequencesQuality assurance (QA)Testing funnelsSOP developmentData integrityDocumentationHubSpot workflowsZapierThinkificPayment processors monitoringSite architecture maintenanceResolve minor system errors

Soft Skills

Problem-solvingInvestigating and solving problemsAttention to detailCommunication with Systems Development & Integrations LeadAbility to work independently within training/oversightOrganizational skills

Certifications

Preferred

platform certifications

Industry & Role

Industry SaaS / Marketing Technology

Job Function Support and maintain marketing and learning system automations by troubleshooting errors and monitoring workflow health.

Role Subtype ERP Analyst

Tech Domains Salesforce

Keywords for Your Resume

Systems AssistantSystems Development & Integrations LeadHubSpot workflowsZapier errorsThinkificmarketing opt-in workflowslead nurturing sequencesautomationsworkflow managementerror ticketssystem monitoringdata integritySOP developmenttechnical documentationtesting funnelsquality assurancesite architectureremote$20–$24/hr$25–$32/hrZapiererror resolutiondocumentation

Deal Breakers

Must be able to work at least 10 hours/week as a part-time role

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