Position Details

Type Not Specified

Experience mid

Exp. Years 2-4 years

Education Bachelor's degree in a related field or equivalent education

Category IT Support & Helpdesk

About this role

This role involves managing, maintaining, and securing endpoint devices across the organization, supporting end users, and implementing security policies.

Key Responsibilities

Maintain endpoint management systems
Monitor device compliance and security
Collaborate with IT teams on software deployment
Troubleshoot endpoint incidents
Develop documentation

Technical Overview

The technical environment includes Windows, macOS, mobile platforms, and management tools like Microsoft Intune and SCCM, with a focus on security and compliance.

Ideal Candidate

The ideal candidate is a mid-level IT support professional with 2+ years experience in endpoint management, security, and troubleshooting. They should have strong communication skills and familiarity with enterprise management tools.

Must-Have Skills

Bachelor's degree in a related field or equivalent experience2-4 years relevant experienceEndpoint managementTroubleshooting incidentsSupport end usersImplement configuration policiesSecurity initiatives

Nice-to-Have Skills

Experience with Microsoft IntuneExperience with SCCMDevice lifecycle managementIT security best practices

Tools & Platforms

Microsoft IntuneSCCMWindowsmacOSMobile platforms

Required Skills

endpoint managementMicrosoft IntuneSCCMdevice imagingpatch managementsecurity monitoringantivirusencryptionITILtechnical documentation

Hard Skills

Endpoint managementMicrosoft IntuneSCCMDevice imagingPatch managementSecurity monitoringAntivirusEncryptionITILTechnical documentation

Soft Skills

CommunicationProblem solvingOrganizational skillsTime managementCollaborationDocumentation skillsCustomer supportAnalytical thinking

Industry & Role

Industry Manufacturing

Job Function Manage and support endpoint devices and security

Role Subtype Systems Administrator

Tech Domains Microsoft Intune, SCCM, Windows, macOS, Mobile platforms

Keywords for Your Resume

Systems Engineerendpoint managementMicrosoft IntuneSCCMdevice imagingpatch managementsecurity monitoringantivirusencryptionITILtechnical documentationsupport end userstroubleshooting incidentsendpoint securitydevice compliancetroubleshootingsecurity

Deal Breakers

Lack of relevant experience, No endpoint management experience, No technical troubleshooting skills, Unwillingness to support end users

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