✦ Luna Orbit — System Administration

Systems Performance Administrator- Patient Access Organization

at UCLA Health

📍 Los Angeles, CA, United States Onsite Posted March 08, 2026
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Position Details

Type Full-Time
Experience mid
Exp. Years 3-5+ years
Education Bachelor's in Business, Information Systems, Healthcare Administration or equivalent
Category System Administration

About this role

A healthcare-focused system administrator role responsible for managing enterprise platforms like ServiceNow, Salesforce, and Qualtrics, ensuring optimal performance and system governance.

Key Responsibilities

  • Administer enterprise platforms
  • Optimize system performance
  • Manage workflows and access
  • Generate performance reports
  • Support continuous improvement

Technical Overview

Involves administration of ServiceNow, Salesforce, and Qualtrics platforms, with a focus on performance analytics, workflow management, and system governance within healthcare or medical sectors.

Ideal Candidate

The ideal candidate is a mid-level systems administrator with 3+ years of experience managing ServiceNow and Salesforce platforms, skilled in system performance reporting and governance within healthcare or medical environments.

Must-Have Skills

ServiceNowSalesforceSystem administrationPerformance reporting

Nice-to-Have Skills

QualtricsWorkflow managementSystem governancePerformance analyticsProcess design

Tools & Platforms

ServiceNowSalesforceQualtrics

Required Skills

ServiceNowSalesforceQualtricsSystem administrationPerformance reportingWorkflow managementSystem governancePerformance analyticsProcess design

Hard Skills

ServiceNowSalesforceQualtricsSystem administrationPerformance reportingWorkflow managementSystem governancePerformance analyticsProcess design

Soft Skills

communicationcollaborationanalytical thinkingproblem-solvingorganization

Industry & Role

Industry Healthcare, Medical, IT Support
Job Function Manage and optimize enterprise IT platforms in healthcare

Keywords for Your Resume

System AdministratorSysadminServiceNowSalesforceQualtricsPerformance reportingSystem governanceWorkflow managementPerformance analyticsProcess designHealthcare ITMedical ITSystem administration

Deal Breakers

Lack of experience with ServiceNow or Salesforce, No background in system administration, Unwilling to work onsite in Los Angeles

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