✦ Luna Orbit — Customer Success & Support

Technical Account Manager 3 (French speaking)

at Datadog

📍 New York, New York, USA Hybrid Posted March 11, 2026
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Position Details

Type Full-Time
Experience mid
Exp. Years 3+ years
Education Not specified
Category Customer Success & Support

About this role

Datadog seeks a Technical Account Manager to support large enterprise clients, providing technical guidance on cloud monitoring tools and ensuring successful product adoption.

Key Responsibilities

  • Advise on technical support
  • Analyze customer environments
  • Recommend configurations
  • Participate in business reviews
  • Collaborate with product teams

Technical Overview

The role involves advising on IT operations, supporting cloud environments, scripting, and containerization, with a focus on customer success and technical advocacy.

Ideal Candidate

The ideal candidate is a mid-level technical support specialist with experience in cloud platforms like AWS, Azure, or GCP, proficient in scripting languages, and familiar with containerization tools, capable of advocating for customer success.

Must-Have Skills

Technical support experienceKnowledge of cloud platforms (AWSAzureGCP)Scripting languagesContainerization toolsCustomer advocacy

Nice-to-Have Skills

Experience supporting enterprise customersExperience with Datadog or cloud monitoring toolsTravel willingness

Tools & Platforms

DatadogAWSAzureGCPJenkinsGitlabDockerKubernetesRancher

Required Skills

Technical SupportProduct AdoptionIT OperationsCloud MonitoringAWSAzureGCPScripting LanguagesContainerization

Hard Skills

Technical SupportProduct AdoptionIT OperationsCloud MonitoringAWSAzureGCPPythonJavascriptRubyPerlGoPHPChefPuppetDockerKubernetesRancher

Soft Skills

Customer AdvocacyCommunicationTechnical GuidanceProblem-solvingTravel Flexibility

Industry & Role

Industry SaaS
Job Function Support and advise enterprise customers on Datadog products and cloud environments

Keywords for Your Resume

Technical SupportProduct AdoptionIT OperationsCloud MonitoringAWSAzureGCPPythonJavascriptRubyPerlGoPHPChefPuppetDockerKubernetesRancherScripting LanguagesContainerizationDatadog

Deal Breakers

Lack of experience with cloud platforms, No scripting skills, Unwillingness to travel, No experience with container tools

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