Technical Account Manager - Acceldata Data Observability Cloud (ADOC) at Acceldata

Position Details

Type Not Specified

Experience senior

Exp. Years 12+ years

Education Bachelor’s degree in Computer Science, Engineering, or related field (Master’s preferred)

Category Data & Analytics

About this role

Acceldata is seeking a Technical Account Manager to own long-term customer technical success and value realization for strategic enterprise accounts. You will translate customer priorities into multi-quarter technical success plans, align product capabilities to customer needs, and enable predictable account expansion.

Key Responsibilities

Technical leadership and solutions architecture
customer success and value ownership
architect end-to-end solutions across Kubernetes and cloud platforms
translate customer priorities into multi-quarter success plans
drive adoption and account expansion

Technical Overview

You will lead end-to-end architectures across Kubernetes, cloud environments, and data platforms, focusing on data pipelines, metadata management, observability, lineage, and governance; travel to customer sites as needed.

Ideal Candidate

The ideal candidate is a senior Technical Account Manager with 12+ years in enterprise data platforms, strong data observability and governance experience, and a track record of guiding strategic customer engagements across cloud environments.

Must-Have Skills

12+ years of experience in enterprise data management or data platformsSolution Architect in a data platform or data management companyglobal SI or consulting firm experienceBachelor’s degree in Computer ScienceEngineeringor related fieldMaster’s preferred

Nice-to-Have Skills

CNCF OTel Maintainerobservability projectsKubernetes-native observabilityAIOpsmachine learning/open source contributions

Tools & Platforms

DatabricksSnowflakeApache SparkKafkaKubernetesDockerAWSAzureGoogle Cloud Platform

Required Skills

12+ years of experience in enterprise data management or data platformsexperience as a Solution Architectexperience in a global SI or consulting firmBachelor’s degree in Computer ScienceEngineeringor related field

Hard Skills

Data platformsDistributed systemsData pipelinesMetadata managementData observabilityData lineageData governanceAWSAmazon Web ServicesAzureMicrosoft AzureGoogle Cloud PlatformGoogle CloudDatabricksSnowflakeApache SparkKafkaKubernetesDocker

Soft Skills

consultative mindsetstakeholder managementexecutive communicationcross-functional collaborationownershipleadership

Industry & Role

Industry SaaS

Job Function Own long-term customer technical success and value realization for Acceldata’s strategic accounts as a TAM.

Role Subtype Technical Account Manager

Tech Domains Data platforms, Cloud platforms, Kubernetes, Docker, Apache Spark, Kafka, Databricks, Snowflake, Amazon Web Services, Google Cloud Platform, Microsoft Azure

Keywords for Your Resume

Technical Account ManagerAcceldataData Observability Cloudenterprise data platformsdata pipelinesmetadata managementdata observabilitydata lineagedata governanceAWSAzureGCPDatabricksSnowflakeApache SparkKafkaKubernetesDockerconsultative mindsetAPIscloud platformsmulti-cloud

Deal Breakers

No data observability or data platforms experience, No enterprise SaaS experience, Lack of cross-functional collaboration track record

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