Position Details

Type Full-Time

Experience mid

Exp. Years Not specified

Education Not specified

Category Software Engineering

About this role

This role involves supporting and integrating institutional trading clients onto Coinbase’s exchange and API platform, ensuring smooth order flow and troubleshooting live issues.

Key Responsibilities

Support client API integrations
Troubleshoot live trading issues
Onboard market participants
Ensure reliable order flow
Develop technical relationships

Technical Overview

The position requires expertise in APIs, financial trading systems, and technical support, with a focus on onboarding, troubleshooting, and maintaining production trading systems.

Ideal Candidate

The ideal candidate is a technically proficient professional with experience in API integration, troubleshooting, and client onboarding within trading or financial systems. They possess strong relationship management skills and are comfortable working with sophisticated clients and technical documentation.

Must-Have Skills

APIsTroubleshootingIntegrationTechnical documentationRelationship management

Nice-to-Have Skills

Electronic tradingOrder management systemsFinancial productsProtocol-level behaviour

Tools & Platforms

Coinbase APIsAPI platformTrading systems

Required Skills

APIsTroubleshootingIntegrationTechnical documentationRelationship management

Hard Skills

APIsApplication Programming InterfacesTroubleshootingIntegrationAPI protocolsOnboardingProduction systemsOrder flowTechnical documentation

Soft Skills

Relationship managementCommunicationProblem-solvingCustomer focusCollaborationFeedback orientation

Industry & Role

Industry Fintech

Job Function Technical client support and API integration for trading clients

Keywords for Your Resume

APIAPIsTroubleshootingIntegrationTechnical documentationElectronic tradingOrder flowProduction systemsClient onboardingRelationship managementAPI protocolsFinancial productsOn-premise deploymentsCloud deploymentsTechnical support

Deal Breakers

Lack of API troubleshooting experience, No experience with electronic trading systems, Inability to work in a remote UK setting

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Technical Account Manager - API Specialist

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