Position Details

Type Full-Time

Experience mid

Exp. Years 5+ years

Education Not specified

Category Customer Success & Support

About this role

A technical advisory role supporting enterprise customers in adopting and integrating SaaS solutions, focusing on APIs, AI, and platform extensibility.

Key Responsibilities

Serve as technical advisor
Lead technical engagements
Guide API and system integrations
Deliver technical training
Collaborate with cross-functional teams

Technical Overview

Enterprise architecture, APIs, integrations, AI-powered solutions, developer workflows, technical workshops.

Ideal Candidate

The ideal candidate is a technical account manager with over 5 years of experience in SaaS or enterprise environments, skilled in APIs, integrations, and AI solutions. They excel at advising customers on technical implementations and fostering long-term success.

Must-Have Skills

5+ years in technical account management or related rolesUnderstanding of enterprise systemsAPIsintegrationsExperience with AI-powered solutionsAbility to advise on technical implementations

Nice-to-Have Skills

Experience with SaaSExperience with enterprise customer successKnowledge of development frameworksExperience with identity management

Tools & Platforms

APIsEnterprise SystemsDev ModePlatform Capabilities

Required Skills

Technical Account ManagementCustomer SuccessAPIsIntegrationsEnterprise SystemsAI SolutionsDeveloper WorkflowsTechnical WorkshopsTechnical AdvisorSolution Engineering

Hard Skills

Technical Account ManagementCustomer SuccessAPIIntegrationsEnterprise ArchitectureDeveloper WorkflowsAI SolutionsDesign-to-CodeExtensibilityTechnical Workshops

Soft Skills

CommunicationProblem-solvingCustomer FocusCollaborationTechnical Advisory

Industry & Role

Industry SaaS

Job Function Advise and support enterprise customers in technical adoption and integration

Keywords for Your Resume

Technical Account ManagerCustomer SuccessAPIsIntegrationsEnterprise SystemsAI SolutionsDeveloper WorkflowsTechnical WorkshopsTechnical AdvisorSolution EngineeringDesign-to-CodeExtensibilityCustomer Enablement

Deal Breakers

Less than 5 years in technical account management, Lack of experience with APIs or enterprise systems, Inability to advise on technical implementations, No experience with SaaS or AI solutions

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