✦ Luna Orbit — Cloud & Infrastructure

Technical Account Manager

at Innovative Solutions

📍 Remote, US Hybrid 💰 $110K – $120K USD / year Posted March 17, 2026
Salary $110K – $120K USD / year
Type Full-Time
Experience mid
Exp. Years 3+ years
Education Bachelor's in Computer Science or related field or Associate's degree plus relevant experience
Category Cloud & Infrastructure

This role involves managing hybrid cloud and on-premise IT infrastructure, primarily focusing on AWS cloud services and supporting customer environments. The candidate will serve as a technical liaison, ensuring cloud health and security.

  • Manage AWS cloud environments
  • Support on-premise infrastructure
  • Coordinate support escalations
  • Optimize cloud resource utilization
  • Advise customers on architecture and security

Technical scope includes AWS cloud environments, cloud architecture, security controls, infrastructure monitoring, and resource optimization. The environment involves hybrid cloud and traditional IT infrastructure.

The ideal candidate is a mid-level cloud engineer with 3+ years of experience working with AWS cloud environments and IT infrastructure. They should be skilled in managing cloud support, security, and monitoring, with strong communication abilities for customer interactions.

Bachelor's degree or Associate degree plus 3+ years of relevant IT experience2+ years in a hands-on technical roleassess customer environmentsrecommend technical improvementsstrong documentation and communicationcoordinate projects
hands-on experience managing AWS customer environmentsAWS certification(s) such as Cloud PractitionerSolutions Architect Associateor SysOps Administrator
AWSAmazon Web Services
AWSAmazon Web Servicescloud environmentsIT infrastructurecloud servicesmonitoringarchitecturesecurity controlssupport escalationscloud infrastructure healthresource utilizationcommunicationcustomer relationship managementproblem-solvingtime managementcollaborationproject coordination
AWSAmazon Web Servicescloud environmentsIT infrastructurecloud servicesmonitoringarchitecturesecurity controlssupport escalationscloud infrastructure healthresource utilization
communicationcustomer relationship managementproblem-solvingtime managementcollaborationproject coordination

Preferred

AWS Cloud PractitionerAWS Solutions Architect - AssociateAWS SysOps Administrator
Industry SaaS
Job Function Manage and support hybrid cloud and IT infrastructure environments for clients
Role Subtype Cloud Engineer
Tech Domains Amazon Web Services, Active Directory, Microsoft 365, ITSM / ServiceNow, Security
AWSAmazon Web Servicescloud environmentsIT infrastructurecloud servicesmonitoringarchitecturesecurity controlssupport escalationscloud infrastructure healthresource utilizationcustomer relationshiptechnical improvementsremotehybridcloud engineercloud architectAWS certifiedIT supportcloud supportcloud managementcloud securitycloud solutionscloud architecture

No experience with AWS or cloud environments, Lack of relevant IT experience, No remote work ability if required, No relevant certifications if preferred

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