✦ Luna Orbit — AI & Machine Learning

Technical Account Manager, Bridge

at Stripe

📍 San Francisco, New York City Unknown Posted March 11, 2026
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Position Details

Type Not Specified
Experience mid
Exp. Years Not specified
Education Not specified
Category AI & Machine Learning

About this role

This role involves managing strategic accounts by providing technical support, onboarding, and operational guidance in a fintech environment focused on stablecoins and payments.

Key Responsibilities

  • Serve as technical point of contact
  • Drive onboarding and integration success
  • Lead troubleshooting and incident response
  • Translate customer needs into product feedback
  • Develop operational runbooks

Technical Overview

The technical environment includes API integrations, troubleshooting complex payment issues, and supporting financial infrastructure related to stablecoins and digital payments.

Ideal Candidate

The ideal candidate is a mid-level technical account manager with experience in API integrations, payments systems, and stablecoin infrastructure. They possess strong troubleshooting skills and excel in building long-term customer relationships within fintech environments.

Must-Have Skills

Technical onboardingAPI integrationTroubleshootingCustomer relationship managementOperational improvements

Nice-to-Have Skills

Payments architectureStablecoinsIncident responseProduct feedbackFinancial infrastructure

Tools & Platforms

APIsSupport toolsEngineering collaboration tools

Required Skills

APIPayments architectureStablecoinsFinancial infrastructureTroubleshootingIncident responseCustomer relationship managementOperational improvementsTechnical onboardingSupport

Hard Skills

API integrationPayments architectureStablecoinsFinancial infrastructureIncident responseTroubleshootingProduct feedbackOperational improvementsTechnical onboardingCustomer relationship management

Soft Skills

Relationship buildingCommunicationProblem-solvingCollaborationProactive thinkingCustomer focusTechnical troubleshootingOperational planning

Industry & Role

Industry Fintech
Job Function Manage technical relationships and support for strategic fintech accounts

Keywords for Your Resume

Technical Account ManagerAPIPaymentsStablecoinsFinancial infrastructureTroubleshootingIncident responseCustomer relationship managementOperational improvementsProduct feedbackAPI integrationTechnical onboardingSupportEngineeringCollaborationOperational runbooksPayments architecture

Deal Breakers

Lack of experience with API integration, No background in payments or fintech, Inability to troubleshoot technical issues, No experience in customer relationship management

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