Position Details
About this role
This role involves serving as a technical link between Figma and its enterprise customers, focusing on API integrations, identity management, and technical onboarding to ensure successful platform adoption.
Key Responsibilities
- Offer technical onboarding and support
- Guide on custom plugin development
- Assist with identity implementations and security questionnaires
- Coordinate complex technical deployments
- Collaborate with internal teams for product improvements
Technical Overview
The role requires expertise in API integrations, custom plugin development, identity systems like SAML and SSO, and technical documentation, supporting enterprise-level deployments.
Ideal Candidate
The ideal candidate is a technically skilled customer success professional with experience in API integrations, identity management, and enterprise authentication systems. They possess strong communication and collaboration skills, capable of managing complex technical deployments and building trusted relationships with enterprise clients.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
Lack of experience with API integrations, No background in enterprise authentication systems, Inability to communicate complex technical concepts, Location outside London or Paris
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