✦ Luna Orbit — Customer Success & Support

Technical Account Manager (São Paulo, Brazil)

at Figma

📍 São Paulo, Brazil Onsite Posted March 12, 2026
Type Full-Time
Experience mid
Exp. Years 5+ years
Education Not specified
Category Customer Success & Support

This role involves serving as a trusted technical advisor to enterprise customers, helping them adopt and scale Figma through complex integrations and technical guidance.

  • Lead technical engagements
  • Guide API and system integrations
  • Advise on identity management and governance
  • Reduce technical risks
  • Collaborate with teams for customer success

The role covers enterprise systems, APIs, system integrations, identity management, and AI-powered solutions, focusing on reducing risk and ensuring successful platform deployment.

The ideal candidate is an experienced technical account manager with over 5 years in SaaS or enterprise environments, skilled in APIs, system integrations, and identity management. They excel in strategic advising, technical guidance, and building strong client relationships to ensure successful platform adoption.

5+ years of experience in technical account managemententerprise systemsAPIssystem integrationsidentity management
AI-powered solutionsextensibilitydeveloper workflowsarchitectural considerationsgovernance
APIsenterprise systemsdeveloper tools
enterprise systemsAPIssystem integrationsidentity managementdeveloper workflowsAPI usageextensibilityAI-powered solutionsarchitectural considerationsgovernance
enterprise systemsAPIssystem integrationsidentity managementdeveloper workflowsAPI usageextensibilityAI-powered solutionsarchitectural considerationsgovernance
strategic advisingcommunicationrelationship buildingproblem-solvingcollaborationtrainingguidance
Industry SaaS
Job Function Technical advisory and enterprise platform scaling
Technical Account Managerenterprise systemsAPIssystem integrationsidentity managementdeveloper workflowsAPI usageextensibilityAI-powered solutionsarchitectural considerationsgovernancecustomer successtechnical advisorylong-term account growthstructured technical engagements

Less than 5 years of relevant experience, Lack of experience with enterprise systems or APIs, Inability to communicate technical concepts clearly, Location outside São Paulo

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