✦ Luna Orbit — IT Support & Helpdesk

Technical Analyst

at First Due

📍 Remote, US Remote Posted March 04, 2026
Type Full-Time
Experience mid
Exp. Years Not specified
Education Not specified
Category IT Support & Helpdesk

This role involves deploying and testing technical components such as GIS and data migration tools for fire and EMS agencies, ensuring system functionality and documentation.

  • Coordinate with clients and teams
  • Analyze technical limitations
  • Translate requirements into technical specs
  • Test technical components
  • Document processes

The technical environment includes GIS components, relational databases, web services, and data files, with proficiency in Microsoft Excel.

The ideal candidate is a mid-level technical analyst with experience in GIS, data migration, and database management. They should possess strong organizational skills, the ability to explain technical concepts simply, and experience working in the Fire/EMS industry.

Experience explaining technical processes in simple termsExperience analyzing multiple scenariosKnowledge of Fire/EMS industryOrganizational and time management skillsProficiency with Microsoft ExcelUnderstanding of GIS components and web services
Microsoft ExcelGISWeb servicesDatabases
GISData migrationData filesStructured data filesFile transport methodsRelational databasesDatabasesWeb servicesMicrosoft ExcelExcelcommunicationorganizationtime managementproblem-solvingdecision-making
Microsoft ExcelExcelGISGeographic Information SystemsData migrationData filesStructured data filesFile transport methodsRelational databasesDatabasesWeb services
communicationorganizationtime managementanalytical thinkingproblem-solvingdecision-makingdocumentation
Industry Technology
Job Function Technical deployment and analysis for fire and EMS software solutions
Technical AnalystGISGeographic Information SystemsData migrationData filesStructured data filesFile transport methodsRelational databasesDatabasesWeb servicesMicrosoft ExcelExcelcommunicationorganizationtime managementproblem-solvingdecision-making

Lack of experience with GIS or data migration, Inability to work remotely in the US, No experience explaining technical processes

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