Position Details
About this role
This role provides technical support for network and communications infrastructure within a government or public sector environment, focusing on troubleshooting, configuration, and maintenance of network systems.
Key Responsibilities
- Provide hardware and software support for network equipment
- Maintain and report repairs
- Assist with network configuration and troubleshooting
- Support enterprise network environments
- Coordinate with vendors
Technical Overview
Supports Cisco network infrastructure, manages enterprise network environments, performs troubleshooting, configuration, and monitoring of network equipment, VLANs, routing, and remote connectivity.
Ideal Candidate
The ideal candidate is a mid-level network support technician with experience supporting Cisco network infrastructure, troubleshooting complex network issues, and managing enterprise network environments. Strong communication and customer service skills are essential.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Industry & Role
Clearance & Visa
Keywords for Your Resume
Deal Breakers
No Cisco experience, Lack of troubleshooting skills, No network support experience, On-site location only
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