Position Details
About this role
Join Caterpillar as a Content Search Engineering Lead to manage search platform operations, implement ITSM processes, and collaborate across teams to deliver reliable digital search solutions.
Key Responsibilities
- Own search platform
- Implement ITSM processes
- Lead incident and problem management
- Collaborate with engineering teams
- Ensure operational excellence
Technical Overview
This role involves overseeing search platform lifecycle, applying ITIL and Agile methodologies, managing incident/problem/change processes, and supporting digital content search initiatives.
Ideal Candidate
The ideal candidate is a mid-level product owner with experience managing search platforms and implementing IT service management processes. They should excel in cross-functional collaboration and have a strong understanding of Agile and Scrum methodologies.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Certifications
Preferred
Industry & Role
Keywords for Your Resume
Deal Breakers
No experience with search platform management, Lack of ITSM knowledge, No experience with Agile or Scrum, Poor collaboration skills, No background in product ownership
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