About this role
Technical Program Manager II for Amazon Outbound Communications, driving cross-functional initiatives to measure and optimize customer messaging effectiveness. The role leads RCT planning, execution, analysis, and deployment while coordinating experimentation roadmap work across science and engineering teams.
Key Responsibilities
- Plan, execute, analyze, and deploy RCTs measuring communication incrementality
- Drive business alignment on RCT priorities balancing measurement needs and business costs
- Partner with science and engineering to evolve the optimization and experimentation roadmap for inbox management and planner systems
- Drive improvements in high-velocity event planning and scale systems for demanding marketing moments
- Manage scope, schedule, budget, quality, risk, critical path, and coordinate release schedules
Technical Overview
You will manage programs spanning scientific and software development lifecycles, including randomized control trials (RCTs) for communication incrementality and the optimization roadmap for inbox management and planner systems. The role also involves scaling high-velocity event planning and ensuring message delivery ranking, frequency, and timing algorithms meet business and measurement needs.
Ideal Candidate
The ideal candidate is a Technical Program Manager II with 3+ years of technical program management experience and direct experience working with engineering teams. They have run randomized control trials (RCTs) and driven experimentation/optimization roadmaps across science and engineering, while also managing scope, schedule, budget, quality, and risk including critical path and release schedules.
Must-Have Skills
3+ years of technical product or program management experience1+ years of working directly with engineering teams experience2+ years of project management disciplines including scopeschedulebudgetqualityalong with risk and critical path management experienceExperience managing programs across cross functional teamsBuilding processes and coordinating release schedulesPlanningexecutionanalysisand deployment of RCTsDefine program requirements as goalsCoordinate cross-team updates to leadershipDrive projects to completion
Nice-to-Have Skills
Analyticalquantitativecommunicationand presentations experienceExperience working with science teams
Tools & Platforms
Not specified
Required Skills
technical program managementproject planningstakeholder managementrandomized control trials (RCTs)incrementalityexperimentationanalysisdeploymentoptimization roadmapinbox managementplanner systems-platformsmessage delivery ranking algorithmsfrequency algorithmstiming algorithmshigh-velocity event planningscientific and software development lifecyclesscope schedule budget qualityrisk managementcritical path managementrelease schedulescross functional teamsengineering teams
Hard Skills
Technical program managementProject planningStakeholder managementRandomized control trials (RCTs)ExperimentationIncrementality measurement across customer cohortsOptimization roadmapInbox managementPlanner systemsMessage delivery ranking algorithmsFrequency algorithmsTiming algorithmsEvent planningDeploymentAnalysisScientific and software development lifecyclesDefining program requirements as goalsCoordinating cross-team updates to leadershipProgram execution to completionScope managementSchedule managementBudget managementQuality managementRisk managementCritical path managementRelease schedule coordinationA/B testing
Soft Skills
Exceptional problem solvingProject planningStakeholder managementGrowth mindsetAbility to drive business alignmentSmart trade-off decisions between timescopeand development costClear coordination with cross-team leadership updatesMechanisms to accelerate progress and clear blockers
Keywords for Your Resume
Technical Program Manager IITechnical Program ManagerOutbound Communicationsoutboundrandomized control trials (RCTs)RCTsincrementalitycustomer cohortstime periodsdeploymentanalysisbusiness alignmentoptimization and experimentation roadmapinbox managementplanner systems-platformsmessage deliveryranking algorithmsfrequency algorithmstiming algorithmshigh-velocity event planningevent planningscientific and software development lifecyclesprogram requirementsscope managementschedule managementbudget managementquality managementrisk managementcritical path managementrelease schedulesproject management disciplinescross functional teamsengineering teamsstakeholder managementrandomized control trialsscope schedule budget qualityrisk and critical path management
Deal Breakers
Must have 3+ years of technical product or program management experience, Must have 1+ years of working directly with engineering teams experience, Must have 2+ years of project management disciplines including scope, schedule, budget, quality, risk, and critical path management experience, Must have experience coordinating release schedules across cross-functional teams
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