Position Details
About this role
Provides technical support for desktop and laptop systems, manages imaging, supports network and security applications, and responds to support requests in a government environment.
Key Responsibilities
- Support desktop/laptop OS
- Image computers
- Respond to support requests
- Troubleshoot network issues
- Support security applications
Technical Overview
Supports desktop/laptop OS, performs imaging, troubleshooting, and network/security support, with experience in government or public sector preferred.
Ideal Candidate
The ideal candidate is a mid-level IT support technician with at least two years supporting desktop and laptop OS, capable of imaging, network troubleshooting, and supporting security applications, preferably with government or public sector experience.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
Lack of experience in OS support, No support ticketing experience, No relevant degree
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