Position Details
About this role
This position provides on-site technical support for desktop and laptop systems, troubleshooting hardware, software, and network issues within a government setting.
Key Responsibilities
- Install and configure systems
- Troubleshoot hardware/software issues
- Support mobile and video systems
- Create and deploy images
- Assist end users
Technical Overview
The technical environment includes Windows operating systems, hardware troubleshooting, imaging, security applications, and mobile device support.
Ideal Candidate
The ideal candidate is an entry-level IT support technician with at least two years of experience supporting desktops, hardware, and software in a government or public sector environment, with strong problem-solving and customer service skills.
Must-Have Skills
Nice-to-Have Skills
Required Skills
Hard Skills
Soft Skills
Industry & Role
Clearance & Visa
Keywords for Your Resume
Deal Breakers
Lack of experience with desktop support, No customer service skills, No associate degree, Unwilling to work on-site in Fort Lauderdale
Get matched to jobs like this
Luna finds roles that fit your skills and career goals — no endless scrolling required.
Create a Free Profile