✦ Luna Orbit — IT Support & Helpdesk

Technical Support Engineer I

at PLIXER

📍 Remote, US Remote 💰 $50K – $70K USD / year Posted March 08, 2026
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Position Details

Salary $50K – $70K USD / year
Type Not Specified
Experience entry
Exp. Years Not specified
Education Not specified
Category IT Support & Helpdesk

About this role

This role involves providing enterprise-level technical support for cybersecurity and networking solutions, troubleshooting complex issues, and supporting cloud deployment and management.

Key Responsibilities

  • Troubleshoot network/security issues
  • Support SaaS deployment
  • Manage Linux systems
  • Develop scripts for automation
  • Ensure system security

Technical Overview

Focus on cybersecurity, networking protocols, Linux system management, scripting, and cloud platforms (AWS, Azure, GCP).

Ideal Candidate

An entry-level support engineer with strong troubleshooting skills, background in networking, Linux system management, and cloud deployment. The candidate should be self-motivated with excellent communication abilities.

Must-Have Skills

Troubleshooting skillsNetworking conceptsLinux OS managementBash/Perl scriptingExperience with cloud deployment (AWSAzureGoogle Cloud)Excellent communication skills

Nice-to-Have Skills

Cisco CCNA certificationDegree in relevant field

Tools & Platforms

AWSAzureGoogle CloudLinuxApache web serverPostgreSQL

Required Skills

Cyber SecurityComputer NetworkingNetworkingTCP/IPSNMPLinuxBash scriptingPerl scriptingSaaS deploymentCloud architectureAWSAzureGoogle CloudSystem administrationTroubleshootingWeb-based application architecture

Hard Skills

Cyber SecurityComputer NetworkingNetworkingTCP/IPSNMPLinuxBash scriptingPerl scriptingSaaS deploymentCloud architectureAWSAzureGoogle CloudSystem administrationTroubleshootingSecurityWeb-based application architecture

Soft Skills

troubleshootingcommunicationtechnical documentationself-motivatedlearning

Certifications

Preferred

Cisco CCNA

Industry & Role

Industry Cybersecurity
Job Function Provide technical support for cybersecurity and network infrastructure

Keywords for Your Resume

Cyber SecurityComputer NetworkingNetworkingTCP/IPSNMPLinuxBash scriptingPerl scriptingSaaS deploymentCloud architectureAWSAzureGoogle CloudSystem administrationTroubleshootingWeb-based application architecture

Deal Breakers

Lack of troubleshooting experience, No knowledge of cloud platforms (AWS, Azure, GCP), Inability to work remotely, No Linux or scripting experience

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