✦ Luna Orbit — Cloud & Infrastructure

Technical Support – Mobile Device Support

at Dexian

Remote Posted March 27, 2026
Apply Now → ← Browse All Jobs

Position Details

Type Contract
Experience mid
Exp. Years 2+ years
Education Not specified
Category Cloud & Infrastructure

About this role

This role involves supporting mobile devices enterprise-wide, troubleshooting hardware and software issues, and managing mobile assets using ServiceNow and Workspace UEM.

Key Responsibilities

  • Troubleshoot mobile device issues
  • Support enterprise mobile deployment
  • Manage mobile assets
  • Collaborate with vendors
  • Utilize ServiceNow for support

Technical Overview

Focus on mobile device troubleshooting, help desk support, IT asset management, and enterprise mobility platforms like ServiceNow and Workspace UEM.

Ideal Candidate

The ideal candidate is a help desk support technician with at least 2 years of experience in mobile device support, familiar with ServiceNow and IT asset management, capable of troubleshooting iOS and Android devices remotely.

Must-Have Skills

Help desk supportMobile device supportServiceNowIT asset managementTroubleshooting

Nice-to-Have Skills

Mobile Device ManagementiOSAndroidWorkspace UEM

Tools & Platforms

ServiceNowWorkspace UEMExcelG-Sheets

Required Skills

Help desk supportMobile device supportServiceNowIT asset managementTroubleshootingiOSAndroidWorkspace UEM

Hard Skills

Mobile device supportHelp desk supportIT asset managementServiceNowMobile Device ManagementiOSAndroidWorkspace UEMCellular lines managementTroubleshooting

Soft Skills

TroubleshootingCollaborationCommunicationProblem-solvingCustomer service

Industry & Role

Industry Not specified
Job Function Mobile device support and asset management
Role Subtype Help Desk L2
Tech Domains ServiceNow, Mobile Device Management, iOS, Android

Keywords for Your Resume

mobile device supporthelp desk supportIT asset managementServiceNowmobile device managementiOSAndroidWorkspace UEMtroubleshootingcustomer serviceremotehelp desksupportmobile devicesasset managementsupport technicianserviceNowremote support

Deal Breakers

No help desk or mobile support experience, Lack of ServiceNow knowledge, No troubleshooting skills, No experience with IT asset management

Apply for this Position →

Get matched to jobs like this

Luna finds roles that fit your skills and career goals — no endless scrolling required.

Create a Free Profile