Position Details

Type Contract

Experience mid

Exp. Years Not specified

Education Not specified

Category Content & Media

About this role

Technical Writer needed to develop and maintain IT and operations documentation, including policies, SOPs, runbooks, and diagrams, using FrameMaker and RoboHelp.

Key Responsibilities

Develop and maintain documentation; collaborate with SMEs; ensure brand alignment; manage content lifecycle; produce user guides and diagrams; adapt content for compliance and security

Technical Overview

Focus on structured content, version control, and compliance-ready documentation across IT/operational domains; leverage SharePoint and Monday.com for content lifecycle.

Ideal Candidate

The ideal candidate is an experienced technical writer skilled in creating IT and operations documentation using FrameMaker and RoboHelp, with experience in SharePoint and runbooks.

Must-Have Skills

Technical writingDocumentation developmentPolicy/procedure creationRunbooks and diagramsContent lifecycle management

Nice-to-Have Skills

Audit readinessSecurity/compliance documentation

Tools & Platforms

SharePointMonday.comAdobe FrameMakerAdobe RoboHelp

Required Skills

Adobe FrameMakerAdobe RoboHelpSharePointMonday.comDocumentationRunbooksDiagramsPoliciesProceduresAudits

Hard Skills

Adobe FrameMakerAdobe RoboHelpSharePointMonday.comDocumentationRunbooksDiagramsPoliciesProceduresAudits

Soft Skills

CommunicationCollaborationOrganizational skillsAttention to detail

Industry & Role

Industry Technology

Job Function Create and maintain high-quality IT/operational documentation and runbooks

Role Subtype Content Writer

Tech Domains SharePoint, Microsoft 365, Adobe FrameMaker, Adobe RoboHelp, Monday.com

Keywords for Your Resume

technical writertechnical writingdocumentationpoliciesproceduresSOPsrunbooksSharePointMonday.comAdobe FrameMakerAdobe RoboHelpversion controlauditscompliancesecurity requirementsdiagramsend usersstakeholderssharepointadobe framemakeradobe robohelpsops

Deal Breakers

On-site in West Palm Beach, Experience withFrameMaker/RoboHelp and Monday.com

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