✦ Luna Orbit — IT Support & Helpdesk

TECHNICIAN-TECHNOLOGY SERVICE

at Brevard Public Schools

📍 Cocoa, FL, US Onsite 💰 $20 – $21 USD / year Posted March 11, 2026
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Position Details

Salary $20 – $21 USD / year
Type Full-Time
Experience entry
Exp. Years 0-6 months
Education High School Diploma or equivalent
Category IT Support & Helpdesk

About this role

This role involves providing technical support and troubleshooting for hardware and software platforms in an educational environment, ensuring smooth operation of multimedia and computer systems.

Key Responsibilities

  • Assist end-users with technical issues
  • Troubleshoot hardware and software
  • Maintain and support computer and multimedia systems
  • Provide customer support
  • Document support activities

Technical Overview

Supports Windows and multimedia platforms, requiring troubleshooting skills, customer service, and A+ certification for hardware/software support.

Ideal Candidate

The ideal candidate is an entry-level technical support technician with a high school diploma, A+ certification, and experience in customer support and troubleshooting hardware/software issues in an educational setting.

Must-Have Skills

Customer supportTroubleshootingHardware and software platformsA+ Certification

Nice-to-Have Skills

Experience in technical supportHelp desk environment experience

Tools & Platforms

Microsoft WindowsMicrosoft Office

Required Skills

Customer supportTroubleshootingHardware platformsSoftware platformsA+ CertificationTechnical supportComputer supportMultimedia supportHelp desk environment

Hard Skills

Customer supportHardware and software platformsComputer and multimedia supportA+ CertificationTechnical supportHelp desk environmentTroubleshooting

Soft Skills

PatienceCommunicationCustomer serviceProblem-solvingTechnical aptitude

Certifications

Required

A+ Certification

Industry & Role

Industry Education
Job Function Technical support and troubleshooting in an educational setting

Keywords for Your Resume

Help deskCustomer supportTroubleshootingHardware platformsSoftware platformsA+ CertificationTechnical supportComputer supportMultimedia supportHelp desk environmentMicrosoft Windows

Deal Breakers

No A+ Certification, Lack of troubleshooting experience, Unwilling to work on-site in Cocoa, FL

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