✦ Luna Orbit — Operations & Logistics

Technology Operations Manager - Trading Support

at Wells Fargo

📍 CHARLOTTE, NC Onsite Posted March 29, 2026
Apply Now → ← Browse All Jobs

Position Details

Type Full-Time
Experience lead
Exp. Years 5+ years
Education Not specified
Category Operations & Logistics

About this role

Technology Operations Manager for Trading Support in Wells Fargo, leading a team to manage IT services across networking, databases, and infrastructure with a focus on SLA/OLA metrics and risk controls.

Key Responsibilities

  • Manage and develop team of individual contributors in Technology Operations
  • Oversee operational IT services (network, database, infrastructure)
  • Identify opportunities for process improvement
  • Use metrics to support latency-sensitive applications
  • Implement controls with risk management and audits

Technical Overview

Focus on IT operations, incident/problem management, configuration and asset management, with tools like ServiceNow, Workday, and Power BI for metrics and reporting.

Ideal Candidate

The ideal candidate is a senior technology operations leader with 5+ years of IT and operations experience, proven people leadership, and expertise in incident/problem management, risk/compliance awareness, and reporting using Power BI.

Must-Have Skills

5+ years of Technology Operations experience2+ years of management or Leadership experience

Nice-to-Have Skills

4+ years of leading operation support in a Financial institutionExperience with cloud technologies (AzureGCPAWS)Working knowledge of ServiceNow and WorkdayExecutive communication

Tools & Platforms

ServiceNowWorkdayPower BI

Required Skills

Technology OperationsIncident ManagementProblem ManagementConfiguration ManagementAsset ManagementSLAsOLAsMTTRServiceNowWorkdayPower BIMicrosoft OfficeData analysis

Hard Skills

Technology OperationsIncident ManagementProblem ManagementConfiguration ManagementAsset ManagementSLAsOLAsMTTRServiceNowWorkdayPower BIMicrosoft OfficeData analysis

Soft Skills

leadershipcommunicationmentoringstakeholder managementproblem-solvingstrategic thinking

Industry & Role

Industry Banking
Job Function Lead technology operations and trading support to ensure reliable IT services and risk-compliant operations
Role Subtype Operations Manager
Tech Domains Power BI, ServiceNow, Workday

Keywords for Your Resume

Technology Operations ManagerTrading SupportCharlotteonsiteIT operationsnetwork servicesdatabase servicesinfrastructure servicesserverstorageSLAsOLAsMTTRrisk managementauditpolicy and proceduresworkflowsasset managementconfiguration managementincident managementproblem managementCloud technologiesAzureGoogle Cloud PlatformAWSServiceNowWorkdayPower BIdata analysisexecutive summariestechnology operationstrading supportcharlotteit operationsslamttrservice nowworkday

Deal Breakers

Must be onsite in Charlotte, NC, Not eligible for visa sponsorship

Apply for this Position →

Get matched to jobs like this

Luna finds roles that fit your skills and career goals — no endless scrolling required.

Create a Free Profile