✦ Luna Orbit — IT Support & Helpdesk

Technology Vendor Manager - IT Labor

at American Express

📍 Phoenix, Arizona, United States Unknown Posted March 13, 2026
Type Not Specified
Experience mid
Exp. Years Not specified
Education Not specified
Category IT Support & Helpdesk

This role involves managing relationships with IT vendors and labor providers to ensure service quality and cost efficiency for American Express.

  • Manage vendor relationships
  • Negotiate contracts
  • Ensure SLA compliance
  • Monitor vendor performance
  • Coordinate with internal teams

Focus on vendor relations, contract negotiations, SLA management, and IT procurement processes.

The ideal candidate is an experienced vendor manager with a strong background in managing IT vendors and labor contracts, skilled in stakeholder communication and contract negotiations, with a focus on optimizing vendor performance.

None listed

Vendor ManagementIT LaborStakeholder ManagementContract ManagementSLAVendor RelationsProcurementNegotiation
Industry Financial Services
Job Function Vendor and labor management for IT services
Technology Vendor ManagerVendor ManagementIT LaborVendor RelationsContract ManagementStakeholder ManagementIT ProcurementVendor PerformanceService Level AgreementsSLAVendor NegotiationIT SourcingVendor ContractsVendor OversightIT Vendor Management

Lack of vendor management experience, No background in IT procurement or contracts, Unwilling to work in Phoenix

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