Position Details

Salary $40 – $47 USD / year

Type Contract

Experience mid

Exp. Years Not specified

Education Not specified

Category Healthcare & Medical

About this role

Provide remote telehealth diabetes education, medication management support, and behavior change coaching for members living with T1 and T2 diabetes. The role must consistently meet program metrics and quality requirements while using device data to inform goals and safety.

Key Responsibilities

Provide diabetes education, management, and support to members to improve adherence and health outcomes
Quickly establish rapport and therapeutic alliances via phone, video telehealth platform, and digital communication
Deliver medication management, including adjustments within protocol and/or recommendations to the provider
Perform remote device monitoring using connected and manual device data to inform medication management, safety, and goal achievement
Drive measurable improvements in diabetes glycemic control and support comprehensive management of coexisting comorbid conditions

Technical Overview

Uses telehealth delivery (phone/video/digital communication) and remote device monitoring for both connected and manual device data. Supports diabetes management workflows using tools/technologies referenced in the posting such as continuous glucose monitoring (CGM), automated insulin delivery (AID) systems, continuous subcutaneous insulin infusion (CSII), and connected insulin pens.

Ideal Candidate

The ideal candidate is a CDCES-certified clinician with strong experience delivering telehealth diabetes education and behavior change coaching using motivational interviewing. They have hands-on experience supporting diabetes medication management and using diabetes technology such as CGM and automated insulin delivery, with the ability to consistently meet program metrics and quality requirements.

Must-Have Skills

Current certification as a Certified Diabetes Care and Education Specialist from the National Certification Board for Diabetes Educators (NCBDE)

Tools & Platforms

phonevideo telehealth platformdigital communication

Required Skills

diabetes educationdiabetes managementtelehealthCDCESmotivational interviewingmedication managementremote device monitoringcontinuous glucose monitoring (CGM)automated insulin delivery (AID)continuous subcutaneous insulin infusion (CSII)connected insulin pensglycemic controlT1 and T2 diabetesprogram metricsquality requirements

Hard Skills

Provide diabetes educationmanagementand supportTherapeutic alliance via phoneTherapeutic alliance via video telehealth platformTherapeutic alliance via digital communicationDiabetes medication managementMedication adjustments within protocolRecommendations to the providerRemote device monitoringConnected device data monitoringManual device data monitoringInform medication managementInform safetyInform goal achievementMotivational interviewing techniquesPresent member case studiesMeet scheduling metricsMeet quality requirementsDiabetes glycemic control improvementComprehensive management of coexisting comorbid conditionsCertified Diabetes Care and Education Specialist (CDCES) care delivery

Soft Skills

Establish rapportBuild therapeutic alliancesMotivational interviewing (behavior change coaching)Attention to detailCommunication with diverse populationAbility to meet program metricsPatient-centered careProfessionalism as independent contractor

Certifications

Required

Certified Diabetes Care and Education Specialist (CDCES) (National Certification Board for Diabetes Educators (NCBDE))

Industry & Role

Industry Healthcare

Job Function Deliver remote telehealth diabetes education and care coordination as a CDCES to improve adherence and glycemic outcomes.

Role Subtype Clinical Analyst

Keywords for Your Resume

TelehealthCertified Diabetes Care and Education SpecialistCDCESNational Certification Board for Diabetes EducatorsNCBDEdiabetes educationdiabetes managementdiabetes caremotivational interviewingmedication managementremote device monitoringcontinuous glucose monitoringCGMautomated insulin deliveryAIDcontinuous subcutaneous insulin infusionCSIIconnected insulin pensglycemic controlbehavior changeT1 and T2 diabetestelehealth platformprogram metricsquality requirements

Deal Breakers

Must have a current certification as a Certified Diabetes Care and Education Specialist from the National Certification Board for Diabetes Educators (NCBDE)

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Telehealth Certified Diabetes Care and Education Specialist (CDCES)

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