Telephone Operator / PBX Com / FT / Day

Permanent full-time telephone operator responsible for facilitating courteous communication between the public, patients, families, staff and physicians; supports the business office systems; adheres to service-excellence standards.

• ['Provide courteous, efficient communication between the public, patients and their families, the Staff and Physicians
• Serve as support to all areas under Business Office Systems
• demonstrate ability to assess and implement responsibilities according to policies and procedures
• maintain service excellence
• respond to pages, telephones']

Non-technical; uses PBX/telephone systems and office software; no coding.

The ideal candidate is a customer-service oriented telephone operator with experience handling multi-department calls, phone etiquette, and ability to work onsite in a healthcare setting.