About this role
This Territory Manager role focuses on owning customer relationships and driving business growth in the Metro Rochester area. The manager is responsible for sales execution (case growth, new business, presentations), cross-functional coordination, and delivery issue resolution tied to the routing schedule.
Key Responsibilities
- Own and nurture customer relationships in a team based selling model
- Drive sales success through sales presentations, pricing strategies, and tailored approaches
- Develop new business using market intelligence databases, business directories, and lead follow-up
- Collaborate with specialists, marketing, supply chain, and customer service for seamless delivery
- Manage delivery resolution against the transportation routing schedule and troubleshoot mis picks, shorts, and stock-outs
Technical Overview
The role is sales-focused but includes operational fluency for delivery resolution, including managing against a routing schedule published by transportation and troubleshooting order/delivery problems such as delivery mis picks, short on loads, and stock-outs.
Ideal Candidate
The ideal candidate resides in Metro Rochester and has a valid drivers license with a good driving record. They have sales experience driving growth through customer relationships, sales presentations, and territory management, with strong ability to troubleshoot delivery issues in coordination with operations.
Must-Have Skills
Reside in Metro RochesterGood driving recordValid drivers licenseExperience in Food Sales (highly preferred)
Nice-to-Have Skills
Experience in Food Sales (highly preferred)
Tools & Platforms
market intelligence databasesbusiness directoriesordering platforms
Required Skills
Own and nurture the customer relationshipeducate customers on ordering platformsmenu consultationsproduct recommendationspricing strategiesdrive sales successincrease case growthacquire new businessdeliver sales presentationstailor sales approachtime and territory managementteam based sellingwork with specialistsmarketingsupply chain and customer servicedevelop new business using market intelligence databasesbusiness directoriesfollow leads from existing clientsparticipate in organizations and clubsattend trade shows and conferencesmanage deliveries to routing scheduletroubleshoot delivery mis picksshort on loadsstock-outsknowledge of market conditions and competitors' products
Hard Skills
Own and nurture customer relationship in a team based selling modelEducate customers on ordering platformsMenu consultationsProduct recommendationsPricing strategiesSelling to customersIncreasing case growthAcquiring new businessDelivering sales presentationsTailoring sales approach to individual customersTime and territory managementAssist with top penetration opportunities and new accounts openingWork collaboratively with marketingsupply chain and customer serviceDevelop new business using market intelligence databasesUse business directoriesFollow leads from existing clientsParticipate in organizations and clubsAttend trade shows and conferencesManage deliveries to the routing schedule published by the transportation departmentTroubleshoot delivery problems (delivery mis picksshort on loadsstock-outs)Competitive analysis of market conditionsproduct innovationsand competitors' products
Soft Skills
Relationship buildingCustomer championingCommunicationPresentation skillsCross-functional collaborationProblem solvingTime managementTerritory managementAdapting sales approach to customer needsLeadership through influence/mentoring (implicit via training program)
Keywords for Your Resume
Territory Sales ManagerTerritory ManagerMetro Rochestervalid drivers licensegood driving recordcustomer relationshipteam based selling modelmenu consultationsproduct recommendationspricing strategiessales presentationscase growthnew businesstime and territory managementspecialistsmarketingsupply chaincustomer servicemarket intelligence databasesbusiness directoriestrade shows and conferencesdelivery resolutionrouting scheduletransportation departmentdelivery mis picksshort on loadsstock-outscompetitors' productsproduct innovationsTerritory management
Deal Breakers
Must reside in Metro Rochester, Must have a valid drivers license, Must have a good driving record
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