Must-Have Skills
Bachelor's degree in computer science or related field or equivalent work experienceProven customer service experienceWorking knowledge of software engineering conceptsprinciplesand theoriesWorking knowledge of the software development processProven ability to grasp and apply new information quicklyStrong desire to grow in a DevOps environmentShows initiative on assignmentsand professionally executes projects with little directionAbility to handle ever increasing responsibility and assignments with growing complexityWork as an integral part of a team and thrive in collaborative environmentsThrives in team successmeeting and exceeding personal and team commitmentsWorking knowledge of software tools supporting Integrated Development Environments (IDE)version controldefect reporting and scriptingAbility to be creativeinnovative and responsibleand able to master good decision-making skillsAbility to learn and apply company policies and procedures to resolve routine issuesStrong written and verbal communication skillsAbility to recognize and clearly report relevant informationExperience with LinuxWindowsor macOSUS Citizenship and clearable to a Top Secret security clearance or higher
Nice-to-Have Skills
CompTIA Security+Tier 1 help desk experienceWorking knowledge of Jiradevelopment tools/environmentsExperience safely updating and patching libraries and applicationsExperience addressing issues in Apache and application logsExperience using BashPythonor Google Web Toolkit (GWT)Building and maintaining security-complaint systems
Hard Skills
LinuxWindowsmacOSJiradevelopment tools/environmentsIDE toolingversion controlscripting
Soft Skills
customer servicecommunicationteam collaborationproblem solving
Certifications
Preferred
CompTIA Security+
Keywords for Your Resume
tier 1 systems administratorsystems administratoron-sitetampalinuxwindowsmacosjirasoftware development processsoftware engineering conceptsdevopscustomer servicetop secret clearanceus citizenshipcomp tia security+tier 1 help deskscriptingdevelopment toolson-site support
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