✦ Luna Orbit — IT Support & Helpdesk

Tier 3 Help Desk Engineer/Technician

at Virtual Technologies Group

📍 Anywhere Remote Posted March 06, 2026
Type Not Specified
Experience mid
Exp. Years 3-5+ years
Education Not specified
Category IT Support & Helpdesk

This role involves designing, deploying, and managing IT infrastructure for diverse clients, focusing on Windows Server, virtualization, and networking technologies in a remote MSP environment.

  • Design, deploy, and manage infrastructure
  • Work with Windows Server, virtualization, networking
  • Help clients modernize and secure IT
  • Configure and troubleshoot environments
  • Document environments and support change management

The technical environment includes Windows Server, VMware vSphere, Hyper-V, Citrix, Linux, networking protocols, and cloud integrations, supporting modern IT operations and disaster recovery.

The ideal candidate is a mid-level IT support professional with 3+ years of experience managing Windows Server environments, virtualization platforms, and networking fundamentals. They possess strong problem-solving skills, certifications like CCNA or CompTIA Network+, and experience supporting MSP clients in fast-paced environments.

3–5+ years of hands-on IT experienceWindows Server environmentsVirtualization platformsNetworking fundamentalsGPO managementLinux administration
CCNACompTIA Network+LPICWindows Server Hybrid Administrator Associate (AZ‑800)MCSEVoIP systemsAutomation scriptingAzure ADM365Backup and disaster recovery solutions
VeeamDattoVMwareMicrosoft Hyper‑VCitrixNutanixProxmox
Windows ServerVMware vSphereHyper-VCitrixNetworking fundamentalsVLANsRoutingSwitchingFirewallsVPNGPOLinux administrationPowerShellBashPython
Windows ServerWindows Server 2012/2016/2019/2022VMware vSphereMicrosoft Hyper‑VCitrixNutanixProxmoxNetworking fundamentalsVLANsRoutingSwitchingFirewallsVPN technologiesGroup Policy (GPO)Linux administrationUbuntuCentOSDebianPowerShellBashPython
Problem-solvingCommunicationIndependenceCustomer serviceTechnical documentation

Required

CCNACompTIA Network+LPICWindows Server Hybrid Administrator Associate (AZ‑800)MCSE

Preferred

CCNACompTIA Network+LPICWindows Server Hybrid Administrator Associate (AZ‑800)MCSE
Industry Information Technology and Services
Job Function IT infrastructure support and management
Systems EngineerWindows ServerVMware vSphereMicrosoft Hyper‑VCitrixNutanixProxmoxNetworking fundamentalsVLANsRoutingSwitchingFirewallsVPNGPOLinux administrationPowerShellBashPythonIT supportInfrastructure engineeringMSP supportcloud systemsdisaster recoverycertificationsVeeamDattoFirewall

Less than 3 years of relevant experience, Lack of experience with Windows Server or virtualization platforms, No certifications like CCNA or CompTIA Network+, Inability to work remotely

Apply for this Position →

Get matched to jobs like this

Luna finds roles that fit your skills and career goals — no endless scrolling required.

Create a Free Profile