Training Operations Intern

As a Training Operations Intern, you will help design and develop learning experiences and support the GuidePoint Learning team. You will collaborate with Subject Matter Experts (SMEs), build training materials, and assist with day-to-day Learning Management System (LMS) administration and reporting.

• Collaborate with Subject Matter Experts (SMEs) to analyze training needs and design curriculum
• Create e-learning modules, instructor-led training resources, videos, and job aids with storytelling and branching scenarios
• Support multimedia development including graphics, animations, and videos
• Assist with day-to-day Learning Management System (LMS) administration including Docebo course uploads, enrollments, user management, and reporting
• Monitor learner progress and completion data and generate/analyze LMS reports

The role focuses on instructional design and content development plus operational support of a Learning Management System (LMS), specifically Docebo. You will handle course uploads, enrollments, user management, learner progress tracking, and LMS report generation while coordinating multi-stakeholder training projects.

The ideal candidate is an intern or early-career learning professional focused on instructional design and content development. They have experience supporting a Learning Management System (LMS) such as Docebo—uploading courses, managing users, and producing reports—while partnering closely with Subject Matter Experts (SMEs) to build engaging training aligned to learning objectives.