Position Details
About this role
This role involves managing a team of property casualty claims professionals, ensuring quality claim handling, and improving operational efficiency within a hybrid work environment.
Key Responsibilities
- Manage claims team
- Conduct quality file reviews
- Develop claims strategies
- Recruit and onboard staff
- Ensure customer satisfaction
Technical Overview
Focus on claims processing, quality review, staff management, and customer service in an insurance setting.
Ideal Candidate
The ideal candidate is a mid-level claims management professional with experience in property casualty insurance, skilled in claim handling, staff supervision, and quality assurance. They possess strong leadership and communication skills to manage a team and ensure high-quality claim services.
Must-Have Skills
Nice-to-Have Skills
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
Lack of claims management experience, Inability to manage staff, No experience with claim quality reviews
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