Position Details
About this role
Part-time remote Verification Representative role supporting a contact center operation. The representative fields outbound/inbound calls, resolves customer inquiries, and transfers customers to the right departments while verifying eligibility for client products.
Key Responsibilities
- Field outbound and/or inbound phone calls
- Transfer customers to the appropriate department(s)
- Handle and resolve customer inquiries
- Be first point of contact for customers looking for various products or services
- Maintain uninterrupted connectivity via secure, hardwired high-speed internet
Technical Overview
No software stack is specified. The role requires secure, hardwired high-speed internet to maintain uninterrupted connectivity during scheduled hours.
Ideal Candidate
The ideal candidate is an entry-level customer service professional who can handle both outbound and inbound calls in a contact center environment. They are detail-oriented and organized, with strong communication skills and reliable hardwired high-speed internet to work uninterrupted during scheduled hours.
Must-Have Skills
Required Skills
Hard Skills
Soft Skills
Industry & Role
Clearance & Visa
Keywords for Your Resume
Deal Breakers
Must be authorized to work in the United States, Must be able to pass a pre-employment background check, Must have secure, hardwired high-speed internet, Must be located/authorized for the permitted states: Texas, Tennessee, North Carolina, Utah, and Florida
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