Position Details
About this role
This role focuses on leading enterprise sales and business development in the customer experience and BPO industry, building pipeline, closing complex deals, and expanding into new markets globally or domestically.
Key Responsibilities
- Drive enterprise new logo acquisition
- Lead complex RFPs and negotiations
- Build and maintain a high-value pipeline
- Develop C-suite relationships
- Expand into new verticals and markets
Technical Overview
The role involves enterprise sales, solution design, negotiations, and managing long sales cycles within the contact center and BPO industry.
Ideal Candidate
The ideal candidate is a senior enterprise sales professional with over 7 years of experience in contact center solutions or BPO, capable of closing complex deals, managing long sales cycles, and building C-suite relationships. They should be self-directed and results-oriented, with experience in global or domestic delivery models.
Must-Have Skills
Nice-to-Have Skills
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
Less than 7 years of relevant sales experience, Inability to close complex enterprise deals, Lack of experience managing long sales cycles, No experience with contact center or BPO sales
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