Position Details
About this role
Visual Associate at West Elm provides World-Class customer service and supports management in store operations and visual standards. The role focuses on merchandising, floorset execution, and collaboration with the sales team to drive store inspiration and sales.
Key Responsibilities
- Create engaging experiences for customers
- Interpret and execute visual inspiration
- Replenish the sales floor
- Execute floorset
- Uphold People-First philosophy
Technical Overview
Non-technical retail role with emphasis on visual merchandising, floor presentation, and leadership. No IT stack; relies on in-store processes and communication.
Ideal Candidate
The ideal candidate is a mid-level retail professional with 1+ year of merchandising/visual experience, able to execute floorsets and uphold store standards while delivering world-class customer service. They should demonstrate strong communication and leadership skills and embrace seasonal, part-time flexibility to support the Boston West Elm team.
Must-Have Skills
Nice-to-Have Skills
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
1-3 years of merchandising/visual experience, Ability to work in Boston, MA onsite, Open availability for required shifts
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