Position Details

Type Full-Time

Experience lead

Exp. Years Not specified

Education Not specified

Category Operations & Logistics

About this role

This role supports the Warehouse Superintendent by running daily warehouse operations across picking, replenishment, staging, shipping/receiving, and inventory control. It also includes leading by example and helping maintain accuracy through cycle counts and annual physical inventories.

Key Responsibilities

Pick and pack orders and review completion at end of day
Receive and count stock items and record data in computer
Manage RGA (Return Goods Authorization)
Support basic ERP troubleshooting with handheld scanners and Microsoft AX-JDE-SAP
Conduct cycle counts and annual physical inventories to maintain finished goods accuracy

Technical Overview

The position uses warehouse scanning and basic ERP troubleshooting with handheld scanners and systems including Microsoft AX, JDE, and SAP. It focuses on operational accuracy—order completion checks, receiving/stock recording, RGA handling, and quality/audit readiness.

Ideal Candidate

The ideal candidate is a warehouse lead hand who can execute standard warehouse operations such as order pulling, replenishment, staging, shipping/receiving, and inventory control. They are able to manage Return Goods Authorization (RGA), support basic ERP troubleshooting using handheld scanners and systems like Microsoft AX, JDE, and SAP, and maintain inventory accuracy through cycle counts and annual physical inventories.

Must-Have Skills

Support and execute standard warehouse operations including order pullingreplenishmentstagingshipping/receivingand inventory controlPick and pack orders timely; review work at end of day to ensure completionManage RGA (Return Goods Authorization)Perform audits and ensure all qualitySupport basic ERP troubleshooting with both handheld scanners and computer (Microsoft AX-JDE-SAP)

Tools & Platforms

Return Goods Authorization (RGA)handheld scannersMicrosoft AXJDESAPcomputerMicrosoft AX-JDE-SAP

Required Skills

order pullingreplenishmentstagingshipping/receivinginventory controlpick and packReturn Goods Authorization (RGA)ERP troubleshootinghandheld scannersMicrosoft AXJDESAPcycle countsannual physical inventoriesauditsquality

Hard Skills

order pullingreplenishmentstagingshipping/receivinginventory controlpick and pack ordersreceiving and counting stock itemsrecording data in computerstock inspection for defectsReturn Goods Authorization (RGA)inventory control processesERP troubleshootinghandheld scannersMicrosoft AXJDESAPwarehouse auditsquality auditscycle countsannual physical inventoriesfinished goods accuracyinventory accuracy maintenanceRGA management

Soft Skills

leadershiporganizing warehouse effortscommunicationcomfortable with changecontinuous improvementattention to end-of-day order completionhousekeeping

Industry & Role

Industry Manufacturing

Job Function Lead and execute warehouse operations to ensure accurate and timely order fulfillment and inventory control.

Role Subtype Warehouse Manager

Keywords for Your Resume

Warehouse Lead HandLead HandWarehouse Superintendentorder pullingreplenishmentstagingshipping/receivinginventory controlpick and packreceive and count stock itemsReturn Goods AuthorizationRGAinventory control processesERP troubleshootinghandheld scannersMicrosoft AXJDESAPcycle countsannual physical inventoriesfinished goods accuracyauditsqualityhousekeepingleadershipwarehouse operationsend of day reviewReturn Goods Authorization (RGA)

Deal Breakers

Must be able to manage RGA (Return Goods Authorization), Must be able to support basic ERP troubleshooting with handheld scanners and Microsoft AX-JDE-SAP, Must be able to perform shipping/receiving and inventory control operations

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