✦ Luna Orbit — Human Resources & Recruiting

Workers' Compensation Customer Specialist

at Rippling

📍 Remote, US Hybrid 💰 $58K – $101K USD / year Posted April 02, 2026
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Position Details

Salary $58K – $101K USD / year
Type Full-Time
Experience entry
Exp. Years Not specified
Education High School Diploma or Equivalent; Associate's degree or Bachelor's degree preferred
Category Human Resources & Recruiting

About this role

Rippling’s PEO Workers’ Compensation Customer Specialist supports the workers’ compensation offering by handling inbound inquiries and processing claims. The role collaborates with insurers and internal teams to service customers and improve post-bind processes.

Key Responsibilities

  • Assist in administration and processing of workers' compensation claims
  • Serve as point of contact for admins regarding claims
  • Coordinate with insurance and internal stakeholders
  • Maintain and update claim records
  • Prepare reports on claims data and trends

Technical Overview

Focus on workers’ compensation claims administration, data management in Rippling and HRIS systems, and Excel-based reporting. Requires knowledge of workers’ compensation laws and cross-functional teamwork.

Ideal Candidate

The ideal candidate is an HR operations professional with strong communication and Excel proficiency, knowledgeable about workers' compensation laws and claims processes, able to work cross-functionally in a hybrid/remote environment.

Must-Have Skills

Excellent communication (verbal and written)Excel proficiencyStrong knowledge of workers' compensation laws and claim processesHigh school diploma or equivalentCross-functional teamwork

Nice-to-Have Skills

Associate's or bachelor's degree preferredExperience with Rippling PEO or HRISCross-functional HR experience

Tools & Platforms

Rippling PEO systemHRIS

Required Skills

Excellent communicationExcel proficiencydata entryclaims processingworkers' compensation lawscross-functional collaborationHR systemsHRIScustomer service

Hard Skills

Excel proficiencyData entryClaims administrationInterpersonal skillsCross-functional collaboration

Soft Skills

Excellent communicationCollaborationTime managementProblem solving

Certifications

Preferred

Not Specified

Industry & Role

Industry SaaS
Job Function Support the PEO workers’ compensation program by processing claims, maintaining records, and coordinating with insurers to deliver compliant, timely service.
Role Subtype HR Generalist

Keywords for Your Resume

workers' compensationcustomer specialistrippling peoremotehybridexceldata entryclaims processinginquiriesbilling questionspolicy questionshr systemshriscross-functionalcustomer servicehigh school diplomadisability accommodationsexcel proficiencycross-functional collaboration

Deal Breakers

No knowledge of workers' compensation laws, Lack of Excel proficiency, Inability to work in hybrid/remote setup, Lack of cross-functional collaboration skills

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