✦ Luna Orbit — Business Analysis

Workforce Management Analyst - PS

at Quest Diagnostics

📍 Norristown, PA, United States Unknown Posted April 04, 2026
Type Not Specified
Experience mid
Exp. Years Not specified
Education Bachelor's degree
Category Business Analysis

Analyses historical staffing data to identify trends and create forecasts to optimize staffing resources in the patient services domain. Produces reports, dashboards, and process maps to communicate findings and drive staffing decisions.

  • Analyzes historical staffing data to identify trends and insights
  • Creates process maps, reports, and dashboards
  • Forecasts resource needs
  • Builds plans to address staffing gaps
  • Collaborates with supervisors/managers and HR on scheduling

Focus on data analysis, forecasting, and dashboarding using Excel, Tableau, COGNOS, and Power BI. Ideal candidates will have a Bachelor's degree and experience with Six Sigma/Lean concepts.

The ideal candidate is a mid-level business analyst with 3+ years of analytical experience in workforce management or forecasting, and strong data-analysis skills using Tableau/COGNOS/Power BI.

Proven experience as a business analyst or similar roleProject management skillsStrong analytical and problem-solving skillsExpertise in data analysis toolsExcellent communication and interpersonal skillsDetail-oriented with strong organizational abilitiesStrong collaboration and influencing skills
Experience in workforce managementForecastingStatistical analysisModelingPSC/IOP experience
TableauCOGNOSPower BIExcelMicrosoft Office Suite
Proven experience as a business analyst or similar roleproject managementdata analysis toolsExcel/Tableau/COGNOS/Power BIMS OfficeSix Sigma/Lean knowledgeforecastingstaffingdashboards
Advanced ExcelExcelTableauCOGNOSPower BIMicrosoft OfficePivot tablesFormulasData visualizationDashboardsData analysisForecastingStaffing
Analytical thinkingCommunicationInterpersonal skillsTeam collaborationProblem-solvingDetail-orientedOrganizational skillsTime management

Preferred

Six SigmaLean
Industry Healthcare & Medical
Job Function Analyze staffing trends and forecast staffing resources to optimize patient services staffing
Role Subtype Business Analyst
Tech Domains Tableau, Power BI, SQL / PostgreSQL, Microsoft Office
workforce managementanalystbusiness analystforecastingstaffingExcelTableauCOGNOSPower BIMicrosoft OfficePowerPointWordPivot tablesdata analysisSix SigmaLeanBachelor's degreecommunicationinterpersonal skillsproject managementdashboard

Bachelor's degree required, 3+ years of relevant experience, Willingness to travel up to 25%

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